Service & Support
Documentation, downloads, technical support and legal information.
Documentation & Support
Documentation
Technical documentation, guides and best practices for all our products.
Service Desk
Technical support and help with licensing or product questions.
Downloads
Current versions, patches and tools for our solutions.
Service Status
Real-time status of our services and systems.
Legal Documents
Imprint
Legal information and contact details of 365 business development GmbH.
Privacy Policy
Information on the processing of your personal data.
Terms of Service
Contract terms for using our products and services.
Data Processing Agreement (DPA)
Standard agreement for the processing of personal data on behalf of the controller pursuant to Art. 28 GDPR.
AML Compliance
Information on anti-money laundering and compliance measures.
Financial Compliance
Financial compliance and regulatory requirements.
Service Level Agreement
Service Level Agreement for 365 business development online services.
Licensing Guide
Principles and procedures for licensing 365 business development apps in Microsoft Dynamics 365 Business Central.
Additional Notes on Our Product Support Lifecycle
In accordance with Microsoft guidelines, we are committed to providing support for at least the same ERP solutions and versions supported by Microsoft. This means we focus on the ongoing development of our add-on solutions and begin the upgrade process to the latest version of Microsoft Dynamics 365 Business Central as soon as the latest version is available to us.
In the event that 365 business development GmbH decides to discontinue the further development of one or more modules, we are obligated under the terms of our maintenance agreements to provide product maintenance and support until the expiration of all maintenance agreements.